Industry: Recruitment & Outsourcing Services
Specialization: Executive Search | Mass Outsourcing | IT Recruitment
Location: Bangkok and Surrounding areas
Employment Type: Full-time
Department: Operations & Finance
Reports To: Operations Manager / Finance Manager
Job Summary
We are seeking a detail-oriented and reliable Operation and Payroll Officer to support daily operations and payroll management for our recruitment and outsourcing business. This role plays a critical part in ensuring accurate payroll processing, contract compliance, workforce administration, and operational support across Executive Search, Mass Outsourcing, and IT Recruitment services.
Key Responsibilities
1. Payroll & Compensation Management
Process monthly payroll for permanent staff, contract staff, and outsourced employees
Ensure accurate calculation of salaries, overtime, allowances, commissions, and deductions
Manage payroll for high-volume outsourced workforce and IT contractors
Ensure payroll accuracy, timeliness, and compliance with company policies
2. Contract & Employee Administration
Prepare, manage, and maintain employment contracts (permanent, contract, outsourced)
Coordinate onboarding and offboarding processes for candidates and outsourced staff
Maintain accurate employee records and documentation
Support visa, work permit, and labor compliance documentation (if applicable)
3. Operations Support
Support recruitment and sales teams with operational coordination
Track headcount, assignment status, contract renewals, and extensions
Coordinate with clients on timesheets, attendance, and payroll approvals
Support mass recruitment and large-scale outsourcing projects
4. Compliance & Reporting
Ensure compliance with Vietnam labor laws, tax regulations, and social insurance requirements
Prepare payroll reports, headcount reports, and cost summaries for management and clients
Support internal and external audits related to payroll and operations
5. Systems & Process Improvement
Maintain and update payroll systems, HRIS, and internal databases
Improve payroll and operational workflows to increase efficiency and accuracy
Ensure data confidentiality and compliance with company policies
Service-Specific Scope
Executive Search
Support offer management, contract issuance, and placement documentation
Coordinate guarantee period tracking and invoicing support
Mass Outsourcing
Handle high-volume payroll, attendance tracking, and workforce administration
Support SLA tracking and operational reporting for clients
IT Recruitment
Manage payroll for IT contractors (monthly, hourly, project-based)
Support contract renewals, extensions, and rate adjustments